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Operations Coordinator

Shelton, CT, USA

Job Type

Full-Time

Workspace

Hybrid

About this role

Seeking a highly organized and proactive individual to join our team in a Financial Advisor Support role. This position is crucial in providing comprehensive administrative assistance to our financial advisors, ensuring smooth operations and exceptional client service.

Our advisors are looking for someone who is adaptable and can handle changing priorities, comfortable using a variety of technology platforms, enjoys client service, and is highly organized.

Key responsibilities include assisting the advisor with administrative support, scheduling, completion of applications, and collaboration with internal departments.

Requirements

Responsibilities:

  • Client Relationship Management: Serve as a primary point of contact for clients, managing inquiries and scheduling appointments. Act as a direct liaison between the Financial Advisor

  • Administrative Support: Assist financial advisors in preparing client presentations, reports, and correspondence. Handle incoming calls in a friendly and professional manner

  • Calendar Management: Coordinate and manage complex calendars, scheduling meetings and appointments efficiently.

  • Document Management: Organize and maintain client files on internal platforms and systems, ensuring accuracy and confidentiality. Provide ad hoc support on assigned projects and escalations with flexibility and prioritization.

  • Research and Analysis: Research financial products, market trends, and investment opportunities as directed.

  • Compliance: Ensure all client communications and documentation comply with regulatory standards and internal policies.

  • Operational Support: Handle administrative tasks such as expense reporting, invoice processing, and office supply management.

  • Client Onboarding: Facilitate the onboarding process for new clients, gathering necessary documentation and information. Accurately complete, submit, and follow up on the status of all new business applications

  • Qualifications:

    • Bachelor’s degree in Finance, Business Administration, or a related field preferred.

    • Proven experience (2 years) in a similar administrative support role within the financial services industry.

    • Solid understanding of financial assets and terminology.

    • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.

    • Experience in Salesforce is a plus.

    • Exceptional organizational and multitasking abilities with a keen eye for detail.

    • Excellent written and verbal communication skills.

    • Exceptionally professional with the ability to maintain a client-first disposition.

    • Comfortable in a fast-paced environment.

    • Ability to handle sensitive information with discretion and confidentiality.

    • Team player with a proactive and positive approach to work.

    • Life, Accident, and Health License and/or Finra Registrations are a plus.

    Benefits:

    • Competitive salary commensurate with experience.

    • Professional development opportunities.

    • A collaborative and dynamic work environment with growth and bonus opportunities.

    Application Instructions: Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the position. We look forward to reviewing your application and discussing how you can contribute to our team.

    * Advisor Support Roles are hired directly by the Financial Services Representative..

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Securities and investment advisory services are offered through qualified registered representatives of MML Investors Services, LLC. Member SIPC. www.SIPC.org.

 

6 Corporate Drive, Shelton, CT 06484. Tel: 203-513-6000   CRN202706-6761737

1. As of 07/01/2024, our firm’s total Assets Under Management (AUM) were $9,643,000,000 and our total Assets Under Administration (AUA) were $29,985,000,000 AUM reflects the market value of all investments our investment adviser representatives manage through MML Investors Services, LLC managed account programs. AUA reflects the market value of non-advisory investment programs and accounts offered through our registered representatives of MML Investors Services, LLC, in its capacity as a broker/dealer, as well as the annuity contract values, and life insurance cash values of insurance products sold or serviced by insurance agents/brokers associated with our firm. This value will fluctuate based on changes in market conditions, inflows and outflows of client monies, and other factors, and does not reflect the impact of fees, expenses, or taxes that may apply to the purchase, redemption, or transfer of underlying investments, accounts, contracts, or policies. MML Investors Services, LLC is a registered investment adviser and broker/dealer, Member SIPC. Annuity and Life Insurance values may be associated with various insurance carriers.

2. As of 7/3/2023

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